If you have experienced damage or loss during your move with a packers and movers company, you may be eligible to file a complaint or claim for compensation. Here are the steps you can take to file a complaint:
1. Document the damage or loss: Before unpacking your belongings, take pictures or videos of any damage or loss that you notice. Make a list of damaged or missing items and keep it in a safe place. 2. Contact the packers and movers company: Inform the company about the damage or loss as soon as possible. Provide them with documentation and evidence of the damage or loss. They may ask you to fill out a claim form or provide additional information. 3. File a formal complaint: If you are not satisfied with the company's response, you can file a formal complaint with the relevant authorities such as the Better Business Bureau or the Department of Transportation. 4. Seek legal assistance: If the packers and movers company is not cooperating or refuses to compensate you for the damage or loss, you may need to seek legal assistance from a lawyer who specializes in moving claims.
It's important to note that most packers and movers companies have a limited liability clause in their contracts that may limit their liability for loss or damage. So, it's important to carefully review your contract and insurance coverage before signing up for their services.
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